Policies
RETURN POLICY & CUSTOMER CARE
Our store features digital products we have poured our hearts, souls, and oodles of time into creating, and therefore, all sales are final—we do not accept returns for digital products.
That said, if you encounter any errors or issues with your download or files, please contact us, and we will do our best to resolve your issue.
ACCEPTED PAYMENT METHODS
- Credit Cards
- Apple Pay
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PRIVACY POLICY
STATEMENT OF PRIVACY
Harmony at Home is committed to protecting your privacy. This Statement of Privacy applies to Harmony at Home website and governs data collection and usage at all Harmony at Home sites and services; it does not apply to other online or offline sites, products or services. Harmony at Home is a general audience website, intended for users of all ages. Personal information of all users is collected, used, and disclosed as described in this Statement of Privacy.
PERSONAL INFORMATION
Harmony at Home will collect and maintain the personal information you provide, including name(s), address(es), mobile telephone number(s), email address(es), payment details (including credit card information), purchase history, comments, reviews, feedback, and personal profile. The amount of information you provide is completely voluntary; however, providing less information might limit your ability to access all of our site's features.
Our direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Information collected by Harmony at Home is used for the purposes of processing payment when you make a purchase, to ship products or make them available to you, for customer service support, to send you general or personalized order- product- or service-related notices and promotional messages, to comply with any applicable laws and regulations, and to analyze data internally so that we may improve our site’s functionality and expand our community. (See Usage and Analytics Data below for more.)
Harmony at Home encourages you to review the privacy statements of websites you choose to link to from our site so that you can understand how those websites collect, use, and share your information. We are not responsible for the privacy statements or other content on websites outside of Harmony at Home.
USAGE AND ANALYTICS DATA
Harmony at Home collects usage information in order to assess how users access and utilize the site. This data is valuable for various internal purposes, including troubleshooting and improving the site's functionality. Information collected may include your Internet service provider, type of web browser or operating system, IP address, viewed pages, time and duration of site visits, crash logs, and other information relating to site usage.
COOKIES
Harmony at Home uses cookies to enhance our website functionality. Most web browsers are initially set up to accept cookies. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. Please note, however, that certain features of the site might not function if you delete or disable cookies. Our site’s cookies do not and cannot infiltrate your hard drive to collect any information.
THIRD-PARTY SERVICE PROVIDERS
Harmony at Home does not sell, rent, or lease information about you to third parties. However, we may be required to share user data with third-party service providers assisting with website maintenance, upgrades, new releases, analytics, marketing, and/or advertising services. We will provide those companies only the personal information needed to deliver their service. Third-party service providers are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. We will not disclose personal information or message data to third parties without your consent, except as explained in this Privacy Policy.
SHARING WITH AFFILIATES
Harmony at Home may share user data with its affiliated entity, Harmony Natural Learning Center, LLC. If Harmony at Home participates in a merger, stock purchase, asset purchase, or other acquisition, we will be required to share user information with the purchaser or surviving entity.
COMPLIANCE WITH LAWS
Harmony at Home cooperates with government and law enforcement officials to enforce and comply with the law. We may therefore disclose personal information, usage data, message data, and any other information about you, if we deem that it is reasonably necessary to: (a) satisfy any applicable law, regulation, legal process (such as a subpoena or court order), or enforceable governmental request; (b) enforce the Terms of Use, including investigation of potential violations thereof; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of our company, its users or the public, as required or permitted by law. Your personal user information will be subject to the laws of the United States of America, regardless of the country from which your data originates.
SECURITY
Harmony at Home will use necessary measures to protect the security of your data. However, it is impossible for us to completely guarantee that user data will be immune from malicious attack or compromise. As such, please understand your transmission of personal data is always at your own risk, and carefully protect the personal information you submit on our site—including your passwords, usernames, location, images, and videos—so third parties cannot manipulate your account or assume your identity. Please remember not to disclose any sensitive information in the public domain.
UPDATING USER INFORMATION
You are permitted to correct, update, or change your personal information, or adjust or cease the frequency with which you receive our communications. You also have the ability to disable your account, in accordance with the Terms of Use. You may notify us of your change in preferences by contacting us here.
CHANGES TO PRIVACY POLICY
Harmony at Home may make changes to this privacy policy occasionally, and will make an effort to notify you of any policy changes, or require that you acknowledge updates by checking a box or pressing a button. If you continue to interact with our site following a privacy policy revision, you will automatically be subject to the new terms. We recommend you periodically revisit our privacy policy for any updates.
TERMS OF USE
TERMS OF USE
Your use of the Harmony at Home website constitutes agreement to our terms of use. We encourage you to review the following information carefully.
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TRADEMARKS
Harmony at Home and other marks indicated on our site are trademarks owned exclusively by Harmony at Home. The use of these trademarks is prohibited if used in connection with the sale of any product or service that is not Harmony at Home’s, in any manner that seeks to disparage or discredit Harmony at Home or in any manner that may cause confusion among our customers.
COPYRIGHT
All content on this website is the exclusive property of Harmony at Home. Said content includes Harmony at Home’s generated text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
LICENSE AND SITE ACCESS
Harmony at Home grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching or purchased digital downloads), modify any material, or any portion thereof, without the express written consent of Harmony at Home. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of Harmony at Home. You are prohibited from using meta tags or any other hidden text utilizing Harmony at Home’s name or trademarks without the express written consent of Harmony at Home. Any unauthorized use of this website voids the limited license granted by Harmony at Home.
CONTENT SUBMITTED BY SITE USERS
If you post content to this site or otherwise submit material (including, but not limited to, photographs, testimonials, and comments), you grant Harmony at Home and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission, you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Harmony at Home or its affiliates for all claims resulting from content you supply. Harmony at Home reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by Harmony at Home on an “as is” and “as available” basis. Harmony at Home makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of this site is at your own risk. Harmony at Home cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. Harmony at Home will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, Harmony at Home offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website, through email, or via social media to those who have registered for our email database. They are sometimes posted on our home page or announced via other means of communication in conjunction with the promotion of Harmony at Home product and service collection.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. Harmony at Home, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order.
APPLICABLE LAW
By visiting this website, you agree that the laws of the state of Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Harmony at Home.
CHANGES IN POLICY
Harmony at Home reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.